Shipping & Returns
Shipping charges:
$8.00 shipping charges for purchases up to $100. FREE SHIPPING OVER $100.00! Please note, we ship to the USA only.
Online returns:
Qualifications for returning items:
We have a strict return policy. Items must be in brand new condition, no stains, odors, damage or other signs of washing or wear. ALL ITEMS MUST HAVE TAGS ON. Any boxes or packaging that are specific to the item must be included. Eyewear, spa, beauty/bath, food items are final sale. Sorry, no exceptions to these conditions to return/exchange items.
Returning an online order:
You have up to 14 days FROM THE ORIGINAL ONLINE ORDER DATE to send your item back (or return it in store), so make sure it is postmarked before the 14th day. It is advisable to insure your package as we are not responsible for lost or damaged packages. If your package is postmarked 15-21 days FROM THE ORIGINAL ONLINE ORDER DATE, you will receive store credit (shipping charges are non-refundable). Any package sent back BEYOND 21 days is not eligible for return, exchange or store credit. All returns must meet the return/exchange qualifications listed above.
IMPORTANT: Please include your packing slip with the return, in order to credit the return accurately.
Send returns to:
Retail Therapy Boutique
301 NE 192nd Ave, #206,
Vancouver, WA 98684.
Incorrect/damaged items:
If you receive an incorrect or damaged item, you must report it to us via email us at retailtherapyboutique@comcast.net within 24 hours of your package being delivered to you, so please inspect your order right away. We will pay for return shipping for any damaged or incorrect items sent to you if reported within 24 hours. Items must have tags on.
Ineligible returns:
Items that are not eligible for return can be sent back to you at your cost. We will make an effort to contact you one time via email and we will hold your order for one week so you can make arrangements for us to ship the items back to you at your cost. If you do not make these arrangements within one week, and pay for the return shipping back to you, we will donate the items.
Gift Cards:
Gift card purchases are final sales, no refunds. Any gift card purchase will be refunded to the gift card.
In store return policy:
In store return policy is posted in the store.
